Opal Nugget Ice Maker Questions Answered

Question: will it keep ice frozen ?
Answer: The ice bin does not have any refrigeration in it. The ice eventually melts, but when it does, there are slots in the bin that allow the melt water to fall back into the reservoir, and is made into new nuggets.

Question: Does it keep the ice frozen or does it begin to melt after its made?
Answer: It begins to melt but very slowly. Overnight it will still be 3/4 full in the morning.

Question: Does it really taste like Sonic Ice?
Answer: BETTER!!! I work at a hospital and always have loved our “Sonic Ice” that comes from the exact same industrial machine that is in Sonics but since I got my Opal, from their highly successful Kickstarter, I never even eat work ice anymore because my ice at home is way BETTER!!

Question: I have a home bar. Starting with a full ice bin, would this unit keep producing enough ice to satisfy the demand of a cocktail party for 8-10 people?
Answer: if you got a good head start. It doesn’t make as fast as i would have hoped, it’s not quite like sonic ice… more solid tiny pellets. I’ve only made 3 batches and it took (i’m rounding up) maybe 4 hours for each batch. i think it holds up to 6 cups of water.

Question: What make this ice maker $350 better than other ice makers?
Answer: If you are a ice chewer, there is a big difference. It is better than sonic.

Question: Is this solid ice chunks or like Sonic ice flakes pushed together in cylinder shapes?
Answer: Opal nugget ice is made by scraping the ice flakes off the inside of a chilled stainless steel cylinder. The flakes are extruded through a round hole, compacting them into chewable nuggets similar to a snowball.

Question: Is this solid ice chunks or like Sonic ice flakes pushed together in cylinder shapes?
Answer: Opal nugget ice is made by scraping the ice flakes off the inside of a chilled stainless steel cylinder. The flakes are extruded through a round hole, compacting them into chewable nuggets similar to a snowball.

Question: Can I use filtered alkaline water in this unit?
Answer: I only use reverse osmosis filtered water in ours.

Question: Does this have an app for iOS (iPhone)
Answer: yes, it has an app and it works well.

Question: Does the opal water filter work well? Where does it get inserted in the ice maker?
Answer: When you remove the ice basket it fits into the water reservoir on the end.

Question: Do you have to use distilled water or can you use tap water?
Answer: The manual says “potable water (safe to drink) water.”

Question: How much does it weigh at full capacity?
Answer: The nugget ice maker weighs 25-30lbs when it is full of ice and the water resource is empty.

Question: Can I put it out on pool deck in the shade
Answer: It is recommended to be used indoors. Use in high temperatures could impede the performance of the machine.

Question: Dimensions of the item?
Answer: 10.5 in wide x 15.5 in deep x 17.25 in tall

Question: Do you need to buy the filter too? How often do you change the filter?
Answer: No filter is needed to run your Opal, but it can improve the taste and odor of your nuggets based upon your water source. If you use our filter, its rated for usage of approximately 3 months.

Question: Can you hook the Opal ice machine directly into the plumbing?
Answer: No the water is loaded in a reservoir under the ice “bucket”.

Question: Does it connect to a faucet or does it have a place you put the water in ?
Answer: Opal does not connect to a water line, making it completely portable. What makes Opal unique is its water reservoir located under the ice bin. As ice melts, the water drips back into the reservoir recycling the water to make new nuggets.

Question: Is the bin removable for cleaning, and if so, is it dishwasher safe?
Answer: Yes it’s removable! Putting it in the dishwasher not sure on that! I just washed mine by hand

Question: Is the ice clear or cloudy?
Answer: It is cloudy – most probably from the air content in the ice that makes it chewable. Works Great!